At Avoxy International, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information Collection We may collect personal information such as your name, email address, shipping address, and payment details when you place an order or register on our site. This data is used solely for processing your purchase, shipping your order, and communicating with you regarding any updates or support.

2. Use of Information We use your information to complete transactions, improve our services, and personalize your experience on our site. We do not share or sell your information to third parties, except where necessary for processing payments or complying with legal obligations.

3. Security We implement a variety of security measures to protect your personal information. All transactions are processed through a secure server and are encrypted to ensure the safety of your data.

4. Cookies Our website uses cookies to enhance your browsing experience and gather data on site traffic. You can choose to disable cookies through your browser settings, though this may impact your ability to use certain features on our site.

5. Policy Changes Avoxy International reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page. We encourage you to review our policy periodically to stay informed.

Return Policy - 15-Day Defect Warranty

We want you to be completely satisfied with your purchase from Avoxy International. If your product arrives defective or is not as described, we offer a 15-day return policy from the date of delivery.

1. Eligibility for Return
The product must be defective or damaged upon arrival.
Returns are only accepted within 15 days of delivery.
Proof of purchase and photos of the defect must be provided to initiate the return process.

2. Return Process
To initiate a return, please contact our customer service team within 15 days of receiving your item.
Our team will guide you through the steps for returning the item and provide a prepaid return label if the product is eligible for return.

3. Refund or Replacement
Once we receive and inspect the returned item, we will offer a replacement or a full refund, based on your preference and product availability.
Refunds will be processed back to your original payment method within 5-7 business days.

4. Exceptions
Products returned without authorization or after the 15-day period will not be eligible for a refund or replacement.
Items that have been used, damaged by the customer, or altered in any way are not eligible for return.
For questions or to start a return, please contact our customer service team. Thank you for choosing Avoxy International – we’re here to support you every step of the way!